What is the delivery time?

For commerical optics we can ship it in 25-30days. For Ultral high precision optics, it should based on the amount of time needed to give each process depends on the total. Super large optical lenses can last up to 3 months.

What about the warranty?

Bena Optics is very confident in our products, we can spcial quality control department who will 100% check every goods before shipment, Bena optics makes sure all the parts who sent out to customers are in good condition (Except for the damages caused by the uncontrolled factors furing the transportation). When customers receive the order in 15 days, if ather are broken one, please contact Bena Optics and show the details proof so Bena Optics can check and give replacement as soon as possible.

What kind of payment terms?

Usually for new customers, Bena Optics expects a 100% upfront payment. For long-term customers, Bena Optics can grant a maximum payment period of not more than 30 days. Bena Optics accepts a variety of payment terms for T/T, L/C, etc., to be agreed prior to ordering.

Do you offer free samples?

If the sample that have stock and the value not so high, Bena Optics can send you for free, but need to pay for the carrigar fee.

What are the modes of transportation?

Usually for lightweight packages, international express is used, including FedEx, UPS, TNT, EMS and so on. For larger goods, air freight or sea freight can be used. It is mainly up to the customer to choose the most suitable mode of transportation under the premise of sufficient budget.

It needs to be different. Usually commercial optics MOQ=5pcs, MOQ is not required for Ultral-high precision optics.

FAQs - CHANGCHUN BENA OPTICAL PRODUCTS CO., LTD.

Q What is your MOQ?

It needs to be different. Usually commercial optics MOQ=5pcs, MOQ is not required for Ultral-high precision optics.
Q What is the delivery time?

For commerical optics we can ship it in 25-30days.
For Ultral high precision optics, it should based on the amount of time needed to give each process depends on the total. Super large optical lenses can last up to 3 months.
Q What about the warranty?

Bena Optics is very confident in our products, we can spcial quality control department who will 100% check every goods before shipment, Bena optics makes sure all the parts who sent out to customers are in good condition (Except for the damages caused by the uncontrolled factors furing the transportation). When customers receive the order in 15 days, if ather are broken one, please contact Bena Optics and show the details proof so Bena Optics can check and give replacement as soon as possible.
Q What kind of payment terms?

Usually for new customers, Bena Optics expects a 100% upfront payment.
For long-term customers, Bena Optics can grant a maximum payment period of not more than 30 days.
Bena Optics accepts a variety of payment terms for T/T, L/C, etc., to be agreed prior to ordering.
Q Do you offer free samples?

If the sample that have stock and the value not so high, Bena Optics can send you for free, but need to pay for the carrigar fee.
Q What are the modes of transportation?

Usually for lightweight packages, international express is used, including FedEx, UPS, TNT, EMS and so on.
For larger goods, air freight or sea freight can be used.
It is mainly up to the customer to choose the most suitable mode of transportation under the premise of sufficient budget.